Welcome to Queens Medical Centre
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. You can find a copy of our practice leaflet here: QMC Practice Leaflet.
Changes to How you Get An Appointment
Following the loss of 2 GPs we have had to review how we provide our appointment system to cope with the increased demand upon our remaining GPs. Following extensive discussion and looking at what works elsewhere we will be changing how we operate from the beginning of January. We will be extending our Telephone Consultation system so that all initial contact with your registered GP will be by telephone. That GP can then assess how best to care for you, and should you need to be seen, how long for and when. Our Receptionists will continue to book appointments as normal for our nursing team.
Urgent Care Clinic
From 7th December our Nurse Practitioner Marlene will be working alongside the Duty Dr as part of the Urgent Care team and will providing an Urgent Care Clinic. If you call to speak with the Duty Dr and it is a minor illness issue you will be directed to the Nurse Practitioner. She is very experienced and is able to assist with a wide range of illnesses including:
- Abdominal pain
- Back pain/sciatica
- Benign vertigo
- Breast lumps
- Chest Infections
- Contraception starting contraception advice and emergency contraception
- Earache (over 12 yr olds)/feeling deaf
- Ear wax
- Emergency contraception
- Eye problems
- High blood sugars
- Insect/animal bites
- Itchy eyes (hayfever)
- Medication reviews
- Runny nose
- Skin infections/cellulitis
- Skin rashes
- Skin tags
- Sore throat
- TATT (tired all the time)
- Thrush – mouth/vagina
- UTI’s (Adults)
- Wheezy (asthma/COPD)
- Wound infections
- Vaginal discharge
Dr C Lynch & Dr H Cook
Dr's Lynch and Cook will be, sadly, leaving us at the end of December. If you are currently registered with Dr Lynch you will be notified of your new Registered GP. We would like to thank Dr Cook for her 4 years of hard work with us and wish her well in her new career venture. We would also like to thank Dr Lynch for all the efforts she has put into the Practice and the Partnership and wish her every happiness in her expanded role as Mum.
We are now booking appointments for flu vaccinations. If you fall into any of the following categories, you are most likely eligible for a flu vaccination:
- anyone aged 65 and over
- pregnant women
- children and adults with an underlying health condition (particularly long-term heart or respiratory disease)
- children and adults with weakened immune systems
For further information, please either visit the NHS Choices website or ring reception after 2pm. We will be more than happy to advise you on whether you should book an appointment for your flu vaccination or not.
Our first clinic for over 18s will be held on Saturday 3rd October and fluenz clinics for children will be held regularly on week days.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Comments from Patients
“Thank you all for looking after me so well!”
“Thank you for your friendly, kind and encouraging approach – it was worth moving back to Barnstaple to have such good care and services again!!”
“I am eternally grateful for your support a few years ago, given professionally and with such warmth and care”.
"I have been coming in since August for an ongoing problem and the treatment I have received At Queens Medical Centre has been excellent! The receptionists do a thankless job and I think they are all wonderful, not a lot of people appreciate what they do"
Our CQC (Care Quality Commission) reports and overview are available to read on the CQC website link below.
Queens Medical Centre CQC report
(Site updated 01/02/2016)