Welcome to Queens Medical Centre
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. You can find a copy of our practice leaflet here: QMC Practice Leaflet.
Extended Hours Appointments
Following the change to our appointment system, which is working incredibly well for both our GPs and Patients, please note that if you are booking Extended Hours Appointments on-line, these will be a Pre-bookable Telephone Appointment with your GP to ensure the system is as cohesive as possible.
Changes to How you Get An Appointment
Following the loss of 2 GPs we have had to review how we provide our appointment system to cope with the increased demand upon our remaining GPs. Following extensive discussion and looking at what works elsewhere we will be changing how we operate from the beginning of January. We will be extending our Telephone Consultation system so that all initial contact with your registered GP will be by telephone. That GP can then assess how best to care for you, and should you need to be seen, how long for and when. Our Receptionists will continue to book appointments as normal for our nursing team.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Comments from Patients
"Thank you for your help today, 30/3/16, especially the very helpful receptionist and GP who called me (sorry, can't remember the name). I'm very grateful for the assistance you gave me when I was away from home and unable to see my own GP"
“Thank you all for looking after me so well!”
“Thank you for your friendly, kind and encouraging approach – it was worth moving back to Barnstaple to have such good care and services again!!”
“I am eternally grateful for your support a few years ago, given professionally and with such warmth and care”.
"I have been coming in since August for an ongoing problem and the treatment I have received At Queens Medical Centre has been excellent! The receptionists do a thankless job and I think they are all wonderful, not a lot of people appreciate what they do"
(Site updated 24/06/2016)